Accessibility Statement

Our Commitment to Accessibility

At Titans Pet UK, we are fully dedicated to guaranteeing our platform is available and inclusive for all users, regardless of ability. Whether you are browsing, posting listings, or interacting with service providers, our goal is to provide a seamless, independent, and confident user experience across both our website and mobile applications.

We actively strive to conform to the WCAG 2.1 Level AA standards, which are internationally recognized for creating digital content that is more accessible to individuals with physical and mental disabilities. To support this, we have implemented the following procedures:

• Alternative text for informative images and visual elements
• Clear, consistent, and logical navigation structures
• High-contrast color schemes for better readability
• Full support for keyboard-only navigation
• Responsive layouts compatible with all screen sizes
• Compatibility with screen readers and assistive technologies

Built-in Accessibility Features

We’ve designed and developed our platform with accessibility in mind. Key features include:

• Keyboard Navigation: All primary functions can be used independently via standard keyboard controls.
• Text Scaling Support: Users can enlarge or reduce text size through browser and device settings.
• Structured HTML Markup: Proper use of headings, lists, and semantic elements improves screen reader compatibility.
• Accessible Forms: All input fields and interactive components include appropriate titles and instructions.

Ongoing Improvements

Accessibility is an ongoing priority at Titans Pet UK. We continue to improve through:

• Routine accessibility audits of new pages and features
• Enhancements in visual contrast and form clarity
• Testing with actual users and accessibility tools
• Future implementation of closed captions for all video content

Accessibility Compliance Status

While we aim to meet or exceed all WCAG 2.1 Level AA requirements, we recognize that some areas of our digital platform may not be fully accessible. We are actively identifying and addressing these gaps as part of our ongoing development and quality assurance process.

Review & Updates

This accessibility statement was last updated on 20 May 2025. It will be reviewed and updated regularly to reflect improvements and maintain alignment with accessibility standards.

Need Help Accessing Our Platform?

Contact us if you experience any problems, have a query utilizing featured services on our site or app, or require materials in an alternative form. We will take every suitable measure to accommodate your request in a timely and accessible manner.

Contact Details

Email: info@titanspet.co.uk
Phone: +44 7777 624001
Address: 225 Cranbrook Road, Ilford, Essex, IG1 4TF, United Kingdom